Your privacy

What happens to the information you send through this website, in plain terms.

What this page covers

This page is about the website, specifically the enquiry form. How counselling itself works, including records and confidentiality, is covered in the agreement I share before our first session.

What the enquiry form collects

Your name and email address.
A phone number, if you add one.
Whatever you choose to write in the message.
Your preferred format and times, if you add them.

Please don’t send detailed clinical or crisis information through the form. A sentence or two about what you’re looking for is plenty. The rest is for sessions.

Where it goes

When you send the form, the details are emailed straight to my private inbox through an email service called Resend. Nothing is published, stored in a database on this site, or shared with anyone else. I read it and reply to you directly.

How long it’s kept, and removing it

Enquiries stay in my inbox while we’re in touch, and for a reasonable time after. If you’d like me to delete your enquiry and my reply, email admin@percepttherapy.com.au and I’ll take care of it.

Cookies and tracking

This site doesn’t use advertising cookies or third-party analytics. There’s no login, and no profile building.

In an emergency

This website isn’t a crisis service, and I can’t respond to urgent messages straight away. If you need support now, please visit Get help now.

Questions

If anything here is unclear, or you’d like to know more about how your information is handled, email admin@percepttherapy.com.au.